openSUSE Security Update: Security update for otrs
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Announcement ID: openSUSE-SU-2017:3054-1
Rating: important
References: #1068677 #1069391
Cross-References: CVE-2017-15864 CVE-2017-16664
Affected Products:
openSUSE Leap 42.3
openSUSE Leap 42.2
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An update that fixes two vulnerabilities is now available.

Description:

This update for otrs fixes the following security issues:

– CVE-2017-15864: Remote authenticated attackers could have caused otrs to
disclose configuration information, including database credentials
(boo#1068677, OSA-2017-06)
– CVE-2017-16664: Remote authenticated attackers could have caused the
execution of shell commands with the permission of the web server user
(boo#1069391, OSA-2017-07)

Patch Instructions:

To install this openSUSE Security Update use YaST online_update.
Alternatively you can run the command listed for your product:

– openSUSE Leap 42.3:

zypper in -t patch openSUSE-2017-1291=1

– openSUSE Leap 42.2:

zypper in -t patch openSUSE-2017-1291=1

To bring your system up-to-date, use “zypper patch”.

Package List:

– openSUSE Leap 42.3 (noarch):

otrs-3.3.20-14.1
otrs-doc-3.3.20-14.1
otrs-itsm-3.3.14-14.1

– openSUSE Leap 42.2 (noarch):

otrs-3.3.20-5.11.1
otrs-doc-3.3.20-5.11.1
otrs-itsm-3.3.14-5.11.1

References:

https://www.suse.com/security/cve/CVE-2017-15864.html
https://www.suse.com/security/cve/CVE-2017-16664.html
https://bugzilla.suse.com/1068677
https://bugzilla.suse.com/1069391

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